- You are assuming direct consumers of your service. Think of indirect consumers too. Other startups who can piggyback on your offering to add value to their own product.
- Give an api where I can tell you the email message, sms message, various escalation options, option to repeat email/sms/phone after some delay if nobody responded. Also consider an SMTP api interface too. Not much of an effort for you if you already have the http api present.
- The api should also accept email addresses, mobile numbers and phone numbers. I might be signing up paying customers and using your app to send them alerts. I should be able to do this without having to register each of these email/phone numbers to you. Think of your pricing in this scenario.
- People mentioned ticketing system integration. Great idea. Extend it further. Also have an option where u will send the response back to the originating application.
Thanks for the feedback pradeepgatram. We are planning to add the ability to integrate PagerDuty with external products (most likely products in the monitoring space). Please send me an email to alex[at]pagerduty[dot]com if you'd like to know more.
- You are assuming direct consumers of your service. Think of indirect consumers too. Other startups who can piggyback on your offering to add value to their own product.
- Give an api where I can tell you the email message, sms message, various escalation options, option to repeat email/sms/phone after some delay if nobody responded. Also consider an SMTP api interface too. Not much of an effort for you if you already have the http api present.
- The api should also accept email addresses, mobile numbers and phone numbers. I might be signing up paying customers and using your app to send them alerts. I should be able to do this without having to register each of these email/phone numbers to you. Think of your pricing in this scenario.
- People mentioned ticketing system integration. Great idea. Extend it further. Also have an option where u will send the response back to the originating application.