I'm talking about the case I replied to, where one side explains something, and the other rejects it without reason - that's an absence of communication and collaboration. And no, usually the other party's goal is to reject change that comes from someone other than them, due to ego, arrogance, anxiety, apathy, laziness, etc.

Or that they're misunderstanding (something about the topic, or the communication about it).

The approach to communication is deception and bullshit