That may be true for you, but I like the flow of the kiosks, where I can take my time and not be rushed, and I don't have to interact with someone just to take an order. I'm not sure why it has to be a process that requires a human at all, just to be a cashier.
They also work extremely well in busy tourist hotspots and big cities, where people might struggle to communicate and slow down operations pretty dramatically.
I feel even more rushed when people are in line behind me waiting for me to figure out the ui a cashier knows by heart. I’m not sure why it has to a process that requires a kiosk at all, just to be a cashier.
